FAQs
Have a question? We are here to help.
Is the shipping free?
Yes. Domestic shipping to the lower 48 states (excluding Hawaii and Alaska) is free. For all other orders, we use DHL express, USPS or UPS shipping.
When will I receive my item?
When we have received your order, you will automatically receive an email confirming your order. Orders made before 2 PM (EST) will be picked, packed and shipped the same day. Delivery time is typically between 2-4 business days.
Can I change or return my item?
You are always entitled to an exchange or refund within 30 days after you have received your mask, as long as the item has not been used.